Warranty Policy

Created by Mandar Lokegaonkar, Modified on Thu, 9 May at 9:36 AM by Mandar Lokegaonkar

At Piscis Networks, we stand behind the quality and reliability of our products. Our warranty policy is designed to provide you with peace of mind and assurance that your investment is protected. Please review the following warranty policy carefully.

1. Warranty Coverage:

   - All Piscis Networks' products are covered by a standard warranty period of 1 year from the date of purchase.

   - The warranty covers manufacturing defects and failures that occur under normal use and conditions.

   - The warranty does not cover damage caused by misuse, unauthorized modifications, accidents, or natural disasters.

2. Warranty Claims Process:

   - To make a warranty claim, please contact our customer support team at rma@piscisnetworks.com.

   - Provide proof of purchase, including the date of purchase and the place of purchase.

   - Describe the issue you are experiencing with the product in detail.

3. Warranty Services:

   - If a manufacturing defect or failure occurs within the warranty period, Piscis Networks will repair or replace the defective product free of charge.

   - The repaired or replacement product will be covered under the remaining warranty period of the original product.

4. Exclusions:

   - The warranty does not cover normal wear and tear, cosmetic damage, or damage caused by improper installation or maintenance.

   - Damage caused by unauthorized repairs or modifications will void the warranty.

   - Consumable parts, such as batteries or cables, are not covered under the warranty.

5. Limitation of Liability:

   - Piscis Networks' liability under this warranty is limited to the repair or replacement of the defective product.

   - In no event shall Piscis Networks be liable for any incidental, consequential, or indirect damages arising from the use of its products.

6. Extended Warranty Options:

   - Extended warranty options may be available for purchase at an additional cost.

   - Contact our sales team for more information about extended warranty options at sales.india@piscisnetworks.com

7. Warranty Transferability:

   - The warranty is non-transferable and applies only to the original purchaser of the product.

8. Warranty Registration:

   - Warranty registration may be required to activate the warranty. Please follow the instructions provided with your product to complete the warranty registration process.

9. Warranty Disputes:

   - Any disputes regarding warranty claims will be resolved in accordance with Piscis Networks' warranty policy and applicable laws.

10. Changes to Warranty Policy:

   - Piscis Networks reserves the right to modify or update its warranty policy at any time without prior notice.

If you have any questions or concerns about our warranty policy, please don't hesitate to contact us. We value your business and strive to provide you with the best possible experience.

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