1 - Check if The ZTP feature is available on the device firmware version.
2 - Check if The device has a single SIM card inserted and is not connected to any additional links, such as Vsat or broadband.
3 - Check if the ZTP server IP is reachable from the router interface.
4 - Check if Site ID is correct entered.
5 - Check if correct site details are uploaded on the ZTP server.
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